Return & Refund Policy
Changed your mind? No problem.
- Returns accepted within 14 days of delivery
- Items must be unworn, unwashed, and in original condition with tags intact.
- Return shipping costs are the responsibility of the customer domestic or international.
- Refunds will be issued to the original payment method once the item is received and approved
Note: We do not accept change of mind returns on final sale items.
Faulty or Damaged Items
If your item arrives faulty or damaged, please contact us within 7 days of delivery. We are committed to honouring your rights under the New Zealand Consumer Guarantees Act (CGA) and will offer a repair, replacement, or refund where appropriate. International customers are also protected under the consumer laws of their country.
Product Variations
Due to the nature of our production methods such as garment dyeing, hand-printing, and natural textile finishes there may be slight variations in colour, texture, or print placement between products or compared to website images. These are not considered faults but a reflection of the craftsmanship and uniqueness of each item.
To start a return, contact us at this link HERE